Privacy Policy
Last Updated: June 12, 2026
1. Introduction
Welcome to Rendaa. We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our architectural visualization platform.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Account Information
When you create an account, we may collect your full name, email address, company name (optional), billing information, and account preferences.
Uploaded Content
To provide our services, you may upload architectural images, SketchUp screenshots, renderings, design references, and project-related visual assets (collectively, "User Content").
Usage Information
We automatically collect information regarding how you use our platform, including login activity, feature usage, generation requests, credit consumption, device and browser information, IP address, and operating system information.
Payment Information
Payments are processed through trusted third-party payment providers. We do not store credit card numbers, debit card numbers, or banking credentials. Payment information is securely handled by our payment partners.
3. How We Use Your Information
We use the collected information to:
- Provide and operate our services.
- Generate architectural images and videos.
- Process transactions and manage user accounts.
- Improve platform performance and design.
- Detect, prevent, and address fraud, security, or technical issues.
- Provide customer support and respond to user inquiries.
- Communicate service updates and other platform-related information.
- Comply with legal obligations.
4. AI Processing of Uploaded Content
Uploaded images and project assets may be processed using artificial intelligence systems to generate outputs requested by users. This processing may include image analysis, architectural feature detection, material recognition, camera perspective analysis, and image or video generation. Your content is processed solely for the purpose of providing the requested services.
5. Ownership of Your Content & Generated Outputs
You retain ownership of all content you upload to the platform. Uploading content does not transfer ownership rights to us. We do not claim ownership of architectural designs, renderings, drawings, visual assets, or project materials.
Subject to applicable law and third-party AI provider terms, users generally retain rights to generated outputs created through the platform. Users are responsible for ensuring generated outputs comply with client requirements, local regulations, intellectual property laws, and professional standards.
6. Data Retention & Security
We retain data only for as long as necessary to provide services, maintain account functionality, meet legal obligations, resolve disputes, and enforce agreements. Uploaded project files may be retained for a limited period to support project history and regeneration features. Users may request deletion of their data at any time, subject to legal and operational requirements.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information, including encrypted data transmission, secure cloud storage, access controls, authentication mechanisms, and monitoring. However, no internet-based service can guarantee absolute security.
7. Sharing of Information
We do not sell your personal information. We may share information only with service providers (third-party providers that help operate the platform, including cloud infrastructure providers, AI service providers, analytics providers, payment processors, and customer support tools), when required by law, or as part of a business transfer (merger, acquisition, or sale).
8. Cookies and Analytics
We may use cookies and similar technologies to maintain user sessions, remember preferences, improve performance, analyze platform usage, and enhance user experience. Users may manage cookie preferences through browser settings.
9. Your Rights & Children's Privacy
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, or request data portability. To exercise these rights, contact us.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Professional Use Disclaimer
Our platform is designed to assist architectural visualization workflows. Generated outputs should not be considered construction documents, engineering documents, regulatory approvals, or professional certifications. Users remain responsible for reviewing and validating all generated outputs before use.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Company: PT. Bangkit Dari Nganggur
Email: [email protected]
Website: https://rendaaa.com
Address: Bogor, Indonesia